Supercharge your Customer Experience!

Our omnichannel Engagement Platform unifies your customer experience, to give your insureds every channel they need to communicate with you, on any device, at any time. The streamlined customer experience builds customer trust, increases satisfaction, and increases customer retention.

Customers command convenience.
Engage with them how they want to engage with you, with a feature-rich, affordable insurance platform
Customers command convenience.
Engage with them how they want to engage with you, with a feature-rich, affordable insurance platform
that lets them...
and lets you...

Stay competitive

Gain a competitive advantage with an affordable solution that rivals big and digital-first insurance companies. Boost customer retention with features they need.

Focus on what you do best

Self-service features will streamline and automate many of your processes, enabling you to create meaningful customer interactions and reduce operational expenses.

Gain valuable insights

Data Analytics that provide insights for both customer interactions and CSR operations. Improve service quality and optimize performance.

Future–proof your business

Drive digital transformation forward with a scalable and configurable SaaS platform. That means no technical staff is needed, and reduced operating costs mean you can remain price-competitive.

Unify your system, unify your CX

We built a complete customer engagement platform — so you don’t have to.

Omnichannel

Mobile & desktop portal, IVR, SMS… the choice is yours — or theirs.

Out-of-the-box features

Payments, policy management, claims, reminders.. you need it? we have it.

Customizable

Tailor the perfect solution for your needs. It’s quick, and effortless.

Highly secure & compliant

Your policyholder data is in safe hands.

No code, no disruption — game-changing.

The insured.io SaaS platform is pre-integrated with the major core systems and payment processors, so integration is fast. A complete set of out-of-the-box features easily integrates with your current workflow. And there’s no hardware to maintain – we run it for you.

We’ve got your back

We’re insurance industry veterans, so we know first-hand how legacy systems and technical roadblocks can hold you back. Enter, insured.io. Whatever your needs, lines of business, or current systems, it will be a smooth transition for your company and your customers.

Resources

View all

3 ways Big Tech supercharges customer engagement (that insurers should copy)

Does customer engagement really matter?

Insurance customer engagement: the key to success

You can do this!

No matter your company’s size or systems, you can offer an experience to your customers that sets you apart - no code, no disruptions.